Storbie User Terms and Conditions

1. Accepting These Terms

   By checking the “I Agree” checkbox or button at the top or bottom of the page, you confirm to us that you agree to the following terms (“Agreement”). “Storbie”, “we”, “our” or “us” means Storbie Limited of Wellington, New Zealand. In these terms, “you” means you. However, if you are entering into this Agreement on behalf of a company or other legal entity, you represent that you have the authority to bind that company or entity to this Agreement, in which case references to “you” are references to that company or entity. If you do not agree to these terms, or do not have the authority mentioned above, you are not permitted to create or use a Website, be an Authenticated Browser, Wholesale Supplier or Partner or access or otherwise engage with Storbie and/or any services supplied by Storbie.

2. Definitions

   1. Authenticated Browser means an individual or entity who accesses and acquires goods and/or services from Websites using a personal log-in;
   2. Partner means an individual or entity that creates, manages or markets Websites on behalf of other individuals or entities;
   3. Services means all services provided by Storbie to Users from time to time, including but not limited to the services provided by Storbie to grant you the right to access and use a Website or the right to be User;
   4. Storbie IP means all rights, title and interest, including intellectual property rights (for example, copyright, patents, trademarks and designs, whether registered or not), in the Websites (including in the user interface, design, and look-and-feel of these websites) and in any ideas, concepts, know-how, processes, software, stock imagery, documentation or materials underlying these websites or that Storbie otherwise supplies or makes available to you; and as they are created, any improvements or changes to any of the above;
   5. User means one or more of a Website Owner, Authenticated Browser, Wholesale Supplier or Partner;
   6. Website means the website, shop or marketplace provided by Storbie from which you can display content and sell your goods and/or services;
   7. Website Owner means the owner of a Website and includes Wholesale Suppliers and Partners who own and/or manage Websites; and
   8. Wholesale Supplier means a Website Owner who supplies goods and/or services wholesale to other Websites.

3. Storbie Service

   As long as you comply with the terms of this Agreement and pay all relevant fees Storbie will allow you to be a User. This right is not exclusive to you and cannot be transferred by you to anyone else. This right is limited by these terms (including our rights to end this Agreement) and any other limitations that we may inform you of from time to time. You acknowledge that these terms (as applicable) will apply to you at all times that you receive any Service from Storbie including in the event that you become a User in a different form or forms during the term of your Agreement with Storbie. You will only be bound by those terms that apply to the type of User you are at any particular time. For example, where you are an Authenticated Browser you will not be bound by the provisions relating only to Website Owners. However, should you become a Website Owner while being an Authenticated Browser then you will become bound by such provisions. Storbie will use its reasonable efforts to ensure that the Services are properly provided to you. However, because it’s a low-cost service, run over the internet, we do not guarantee or represent that these Services will be error-free, uninterrupted, continuously available, secure, private, or free from viruses or malicious programs or compatible with any hardware or software you might use. Storbie is not responsible for any delay or failure caused by anything beyond its reasonable control. From time to time, Storbie may need to carry out maintenance that will interrupt access to the Services provided by Storbie. Storbie reserves the right to make changes over time to the provision of Services to you, including to the format, layout, look-and-feel, and functionality of Websites. Storbie reserves the right to view any aspect of the Service provided to you including any part of a Website owned by you and details of any orders. You acknowledge that, if applicable, you are acquiring a Website for the purposes of a business and accordingly the provisions of the Consumer Guarantees Act 1993 (“CGA”) do not apply. Where the provision of Services to you, other than the acquisition of a Website, is for the purposes of a business you also acknowledge that the provisions of the CGA do not apply. As an Authenticated Browser you acknowledge that you have no rights as against Storbie for any claim under the CGA for any purchase made from a Website.

4. Fees and Payment

   You must pay all applicable fees for the provision of Services to you (plus all applicable taxes) in accordance with the then current fees and payment terms that are posted on Storbie’s website or that we otherwise notify you of from time to time. We may require you to set up an automatic payment to Storbie or provide us with your credit card details so that we can debit your account for the applicable fees. You hereby authorize Storbie to debit your account in this way. If you provide a refund to a third party for any reason, we are not liable to refund any transaction fees we may have charged you.

5. Your Responsibilities

   As a User, you have the following responsibilities:

   1. You must access and use Websites including any Website that you own and/or manage in a reasonable and proper manner and never in a way that breaks any laws or regulations or infringes our or anyone else’s rights.
   2. You must make sure that at all times we hold your correct name and contact details.
   3. You must keep your login and passwords confidential to yourself.
   4. You must follow all directions and restrictions advised by Storbie in relation to the provision of Services to you.

   As a Website Owner, you have the following responsibilities:

   1. It’s your responsibility to fill your customer’s orders promptly. You must keep all Websites you are responsible for current and accurate at all times, including in relation to contact details, products, and fulfilled orders.
   2. It’s your responsibility to resolve any complaints or deal with any enquiries from your customers.
   3. You must comply with all relevant New Zealand laws and regulations. If you’re selling to overseas customers, you must comply with the laws and regulations in those countries too.
   4. If the products you are selling are subject to licensing, you must comply with all applicable licenses, and maintain correct and current versions of those licenses.
   5. You must observe the Privacy Act in relation to your customers’ personal information.
   6. You must ensure that you’re allowed to sell what you’re selling and have and maintain all the necessary rights to supply and use the content (including text, images and data) that you supply to us, to any third party or that you upload to your Website(s) or to Websites that you assist in the creation or management of.
   7. Storbie does not take responsibility for the loss or damage to any of the content (for example, images) you supply to Storbie or to any third party. You must keep your own copies and backups of the content that you supply to Storbie so that you can recreate a Website if necessary.

6. What You Must Not Do

   As a User, you are subject to the following restrictions:

   1. You must not let anyone else have access to your login and password.
   2. You must not do anything, or assist or authorize anyone else to do anything that in Storbie’s reasonable opinion, is likely to adversely affect Storbie’s reputation or goodwill, or any Storbie IP.

   As a Website Owner, you are subject to the following restrictions:

   1. You must not sell or display, or assist in the sale or display of, stuff that is illegal, or has sale restrictions, and/or that Storbie at its sole discretion does not allow from time to time. For example, pornography, etc.
   2. You must not advertise, or assist in the advertisement of, stuff on your Website in a way that breaches or is likely to breach any relevant law, regulation or license.
   3. You must not conduct, or assist in the conduct of, illegal activities via your Website.
   4. You must not put defamatory statements up on your Website or assist in such behaviour.
   5. You must not do anything that would interfere with the normal operation of your Website, or anyone else’s use of their Website.

7. Marketplaces and Directories

   You may choose to include your Website in various Marketplaces and/or Directories. Marketplaces and Directories are Websites created by Storbie or other third parties which display products and content from other Websites. By including your Website in a Marketplace or Directory you agree:

   1. That the Marketplace or Directory has permission to display content from your Website; and
   2. That Storbie can use your Website content and/or aggregated sale and other usage statistics to assist the relevance of search results in the Marketplace or Directory.

   As a Website Owner you acknowledge that Storbie cannot be held responsible in any way for where your Website(s) appear in any search results on a Marketplace, Directory or otherwise.

8. Third Party Services

   Services provided by Storbie integrate with various third party services, including payment gateways. Where you wish to set-up and/or configure third party services, such as payment gateways, we may require you to send certain information to Storbie. If you do not send Storbie such information, Storbie may not be able to provide you with certain Services and we are entitled, at our sole discretion, to suspend the provision of Services to you or terminate this Agreement. We have no responsibility or liability for any third party service used by you in any way (including as to its terms, quality, availability or security). If there is any problem with such service you agree to pursue any remedy solely against the third party provider and not us.

9. Invoices and Statistics

   Websites may generate financial and other information, including invoices for customers. Storbie accepts no responsibility for the content or accuracy of any such information generated, including as to whether it meets any legal requirements for tax or otherwise. Storbie may display certain statistics from time to time. Storbie does not guarantee the accuracy of these statistics.

10. Storbie Branding

    Where you are a Website Owner, you agree that we may include a by-line and logo on your Website(s) and may feature your Website(s) on the Storbie website or in our advertising. For the avoidance of doubt, this is not to be taken as conferring on you any authority or license to use Storbie’s trademarks or logos in any manner that we have not expressly authorized from time to time.

11. Intellectual Property

    Storbie (and/or our providers as applicable) owns and shall retain all rights, title and interest in the Storbie IP. Your rights to use Storbie IP are limited to the right to be a User in accordance with the terms of this Agreement and a non-exclusive and non-transferable right to use any documentation that we supply to you for the purpose of receiving the Services. You are not granted any other rights to Storbie IP. You may not copy, distribute, or modify any Storbie IP, nor are you allowed to alter, modify, tamper with, reverse-engineer or attempt to reverse-engineer any aspect of the Storbie IP including for the avoidance of doubt any Website or the way we provide Services to you.

12. Indemnity

    You agree to fully indemnify and keep indemnified Storbie, and our suppliers, directors, employees, and agents against all claims, proceedings, actions, liabilities, damages, losses, costs (both direct and indirect) and expenses (including full legal costs) arising out of or in any way connected to your use, or anyone else’s use, of the Services provided to you or arising out of any breach by you of this Agreement, law, regulation or license, or anything else you do or do not do in relation to the provision of the Services to you (in each case a “Claim”). This includes any Claim that arises because the Services or any third party services weren’t working properly.

13. Limitation of Liability

    The Services provided by Storbie are provided on an “as is” and “as available” basis. You agree to bear the risks of conducting your business on this basis. That means, for example (but without limitation), we are not liable to you or anyone else if your any Website cannot be accessed for any reason, if your order or the order of a customer is not fulfilled or is recorded incorrectly in a Website or if the Services cannot be provided to you for any reason. To the fullest extent permitted by law, Storbie and our suppliers, directors, employees, and agents (“Related Parties”) will not be liable to you, or any third party, for any: loss or damage to information or data from any cause; breach of security or privacy; loss of profit, opportunity, or saving; or incidental, indirect, special or consequential loss or damage. If Storbie or our Related Parties are liable to you for any reason, and for any reason we have not been able to exclude that liability under this Agreement, then the maximum aggregate liability of Storbie and our Related Parties (together) to you for anything we or Related Parties have done or not done (including any breach of this Agreement) will under no circumstances exceed NZ$35. The maximum aggregate liability above, and any exclusions or disclaimers of liability in this Agreement, shall apply however liability arises, whether in contract, in tort (including negligence), for breach of statutory duty, or otherwise. Except as expressly set out in this Agreement, all representations and warranties, express or implied, are excluded to the maximum extent allowed by law.

14. Changes to These Terms

    From time to time, Storbie may change the terms of this Agreement (including the fees and payment terms) or issue additional terms. We will take all reasonable steps to give you at least 5 days’ notice in writing before any changes take effect. Your continued acceptance of the provision of Services to you after such notice confirms you accept the amended terms.

15. Suspending or Limiting Service

    Storbie may suspend the provision of Services to you at any time, for any reason. Where you are a Website Owner, we may require you to amend any aspect of a Website, for example (but without limitation) we may require you to change a product description or remove an image. During the period of any suspension of Services you must still pay all applicable Storbie’s fees. However, we may at our sole discretion choose to credit you with a portion of the fees that were subject to the suspension or limitation.

16. Terminating this Agreement

    Storbie may terminate this Agreement with immediate effect if you are in breach of this Agreement or if you have entered into receivership, liquidation, bankruptcy, or have entered into a compromise or composition with your creditors. Storbie may also terminate this Agreement for any reason on one month’s written notice to you. Users, other than Partners, may terminate this Agreement at any time by providing Storbie with one month’s written notice. Partners may terminate this Agreement by providing Storbie with 60 days’ written notice.

    In the event of termination for any reason:

    1. If applicable, the Website or Websites will be permanently closed and you will have no access to any information or content that was in the Website(s), including any content you may have supplied to Website; and/or
    2. Storbie will no longer provide you with any of the Services.

    If this Agreement is terminated, you agree that Storbie may collect any fees that are owed by you to us that have accrued as at the date of termination. If you have paid any fees in advance prior to termination Storbie will not refund these to you.

    If we terminate or suspend access to any Website that you own or manage we will use our reasonable endeavours to supply you with information relating to any unfilled orders.

    Termination or cancellation of this Agreement shall not: relieve either Storbie or you from any right, liability, or claim that has accrued before the date of termination or cancellation; or affect the provisions of this Agreement which expressly, or by their nature, survive termination or cancellation, including as are set out in the sections headed Intellectual property, Indemnity, Limitation of liability, Terminating this Agreement, General.

17. General

    Where there is any inconsistency between these terms and any additional terms we may notify you of, these terms shall take priority unless expressly stated otherwise in writing by Storbie. Any variation to this Agreement will only be effective if it is issued in writing by Storbie, in accordance with the notice provision below. Other than as expressly agreed between the parties, this Agreement constitutes the entire agreement of the parties with respect to its subject matter and supersedes all previous agreements, arrangements, understandings or representations relating to that subject matter. If at any time any provision of this Agreement is or becomes illegal or unenforceable the remaining provisions will continue to be binding. A waiver of any of the terms of this Agreement must be in writing and signed by the General Manager, or equivalent, of Storbie. No delay or failure to exercise a right under this Agreement prevents the exercise of that or any other right on that or any other occasion. You may not subcontract or assign any of your rights or obligations under this Agreement. Nothing expressed or implied in this Agreement will be deemed to constitute either party as the partner or agent of the other party or in a joint venture with the other party. Any sums owing by Storbie to you can be set-off against any sums owing by you to Storbie. Any sums owing shall be paid by Storbie within 30 days of written request from you. Payments of less than $100 will be deferred to the following month. In this Agreement, words in the singular number include the plural, and vice versa. Any examples in this Agreement, and references to “including” and similar words, do not imply any limitations. Any notices that you send to us must be sent by pre-paid post, fax or email to the contact details then listed on Storbie’s website. Storbie may post, fax, or email notices to you. Storbie may also give you notice upon access to any one or more of the Services. From time to time Storbie may send you information about offers that Storbie believes you may be interested in. You agree that you’re happy to receive this information electronically (for example, by email). This Agreement is governed by the laws of New Zealand and the parties submit to the exclusive jurisdiction of the New Zealand courts.

Storbie Privacy Policy

1. Introduction

   Storbie collects your personal data in order to provide and improve our services. Please read our privacy policy below to learn how we collect, use and protect this data.

   Our privacy policy may be updated from time to time by placing an amended version of the policy on this website. If material changes are made to the policy, we will notify you of such changes by posting the revised policy on this website, and where appropriate, through other means.

2. Anonymous Users of Storbie Sites

   You are an Anonymous User if you are browsing a Storbie Site on the storbie.com domain such as www.storbie.com or secure.storbie.com without logging in with a Storbie Login.

   Information Storbie collects from you

   Storbie collects anonymous and anonymised information about which pages you are visiting on a Storbie Site. This information is stored in Google Analytics and our own back end systems.

   In addition, if you fill in a form on a Storbie Site or contact us in another way such as via a phone call or email, then you may provide us with your personal data. We may store this in our back-end systems, such as our Customer Relationship Management and Support systems.

   What is the purpose of collecting this information?

   • To provide our service to you.
   • To improve our product and service by analysing usage patterns.
   • To send you marketing and other material, if you have provided us with your contact information and have consented to this. We will only do this if you have opted in to receive certain material from Storbie. You can opt out of this at any time by contacting us at privacy@storbie.com or by clicking on the unsubscribe link that will be provided in the footer of any messages or emails that are sent to you which are not essential for providing our service to you.

   Cookies

   One way we collect information is by using cookies.

   Cookies are a small file which is stored on your computer that may contain a unique identifier. Storbie uses cookies on Storbie Sites to:

   • Remember your preferences.
   • Monitor and improve our services by compiling aggregated statistics about usage patterns.
   • To monitor your usage so that, should you provide us with your contact information, we can understand your usage history for lead profiling purposes. You can object to your data being used in this way. See 'Automated Decision-Making and Profiling' later in this document.
   • Monitor your usage in order to refine and improve our service to you.
   • Service targeted ads to you from services such as Facebook, Google, Bing and other 3^rd parties.

   Most modern browsers allow you to accept or reject cookies in the browser’s settings, however if you reject cookies our websites and services may not work correctly under certain circumstances.

   Additionally, most advertising networks offer you the option to opt out of targeted advertising. See http://www.aboutads.info/choices or http://www.youronlinechoices.com for more information.

   Here are some links that might assist you to change the cookie settings in your browser:

   • Google Chrome: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=en.
   • Microsoft Internet Explorer: https://support.microsoft.com/en-nz/help/17442/windows-internet-explorer-delete-manage-cookies.
   • Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences.
   • Safari: https://support.apple.com/en-nz/guide/safari/manage-cookies-and-website-data-sfri11471/mac.

3. Storbie Customers

   Users of your site

   If you are the owner or have back-office access to a Storbie Customer Website, be this a Storbie Shop Website, Storbie Marketplace Website or Storbie Supplier Website, then you will be collecting personal data from your customers and other users of that website. Storbie provides you with an optional privacy policy that you can include on your Storbie Customer Website, or you can use your own. In either case you are responsible for ensuring that the privacy policy of your Storbie Customer Website meets with the requirements of any laws that are applicable to you and your business, that you adhere to that policy and that the policy allows Storbie to make use of your customer’s data as set out under the heading Storbie Customer Shoppers.

   Information Storbie collects from you

   Storbie collects the same information from Storbie Customers as an Anonymous User of Storbie Sites. In addition, we collect the following information:

   • Personal data, such as such as your name, email address, phone number.
   • Your business address and contact information, such as your business email address, phone number and physical address.
   • Billing information such as your credit card details. Storbie does not store your credit card number but passes it on to our billing partners PayPal and eWAY.
   • Information required to provide a Storbie Customer Website to your customers such as your website’s content and business information such as your tax information.

   What is the purpose of collecting this information?

   • To confirm your identity.
   • To keep you informed of any changes to our terms of use.
   • To keep you informed about information specifically relating to a product or service that we are providing you.
   • To receive payments from you.
   • To provide our service to you.
   • To provide ways for your customers to contact your business.
   • To send you offers and other information that Storbie believes you may be interested in. We will only do this if you have opted in to receive certain material from Storbie. You can opt out of this at any time by contacting us at privacy@storbie.com or by clicking on the unsubscribe link that will be provided in the footer of any messages or emails that are sent to you which are not essential for providing our service to you.

   Under what circumstances does Storbie pass this information on to 3^rd parties?

   Storbie uses various 3^rd party organisations who act as Storbie’s sub-processors to provide our service to you such as payment, point of sale and shipping providers. Storbie will share your personal data with those providers to provide these services to you.

   Storbie works with Storbie Partners who provide and support Storbie Customer Websites on our behalf. If you indicate to us that you would like to work with one of these 3^rd parties (either via a Storbie Site, by email or on a phone call) we will pass your name, email and phone number on to them.

   Under what circumstances does Storbie pass your shopper’s personal data to 3^rd parties?

   You may configure your Storbie Customer Website to send the personal details of your shopper’s orders on to 3^rd party sub-processors, for example to facilitate 3^rd party organisations to fulfil your orders on your behalf or to facilitate shipping. In these cases, we will pass this information to those 3^rd parties and it is your responsibility to ensure that those 3^rd parties use that information in a way that is in keeping with the law and your privacy policy.

   In addition, if you enable any integration services in your Storbie Customer Website, such as via an API, then any 3^rd party organisation that you provide an access key to will be able to use that service to retrieve you and your shopper’s personal data.

   Use of Storbie Supplier and Marketplace Websites

   When you request for your Storbie Customer Website to connect with a Storbie Supplier Website or Marketplace, then a notification is sent to that site which contains the name and email address of the Storbie Customer Website's owner.

   When you connect with a Storbie Supplier Website, Storbie will share with the owner of the relevant Storbie Supplier Website which specific products you have chosen to connect with.

   When you connect with a Storbie Marketplace Website, Storbie will share with the owner of the relevant Storbie Marketplace Website the details of products that your Storbie Customer Website is displaying in that Marketplace.

   Storbie will share statistics about your Storbie Customer Website with Marketplaces and Suppliers such as total page hits, order counts and purchase value. These statistics will be filtered to only those that are relevant to the products and other assets, such as images, that are from or displayed in their site and will not contain any of your shopper’s personal data unless you have configured that Supplier to fulfil orders on your behalf.

4. Storbie Customer Shoppers

   A Storbie Customer Shopper is anyone who accesses a Storbie Customer Website who does not have back-office administrator access (e.g. to view the website and buy products or services).

   Information Storbie collects from you on behalf of our Storbie Customers

   When you browse a Storbie Customer’s Website, Storbie collects anonymous and anonymised information about the pages you are accessing and the products you are viewing and purchasing and stores this in an anonymous or anonymised format that doesn’t contain your personal data. This information may be displayed to Storbie Customers.

   In addition, Storbie collects and stores non-anonymous personal data during the checkout process such as your name, phone number, email address and contact and delivery address.

   When you pay for an order using a 3^rd party payment provider, you share with them your payment details such as your credit card number. Under this circumstance, Storbie collects and stores information about the transaction, such as the amount of payment and the transaction number, however your complete credit card number is never stored in Storbie’s systems. Some payment providers require Storbie to pass on your checkout details such as your name, email address and contact and delivery address information and, in these cases, we pass this information to them.

   A Storbie Marketplace Website displays products and other information aggregated across a number of other Storbie Customer Websites. When you click through to a Storbie Customer Website from a Storbie Marketplace Website:

   • Storbie will automatically pass your current Storbie Marketplace Website identity on to any Storbie Customer Websites you visit from that Marketplace; and
   • If you make a purchase then we share the Storbie Marketplace Website and sub-page URL that you came from before adding each product to your cart with the Storbie Customer Website against the order.

   Storbie Marketplaces Websites are provided with aggregated information on the time and value of page views and orders across Storbie Customer Websites that you interact with after clicking through from that Storbie Marketplace Website.

   Storbie Marketplace Websites are never provided with information that can identify you, your personal data or the details of your individual orders unless you specifically provide it to them, for example by filling in a form on their site.

   Some Storbie Customer Websites use cookies and marketing services such as Google and Facebook Pixel. You should refer to the individual site’s Privacy Policy for details.

   Some Storbie Customer Websites work with 3^rd party sub-processors and suppliers when fulfilling your order and may configure Storbie’s system to pass some or all your information that you enter during the checkout process from that Storbie Customer Website on to those 3^rd parties for the purpose of fulfilling your order.

   What is the purpose of collecting this information?

   We collect this information to:

   • Allow Storbie Customers to provide their services to you.
   • Provide Storbie Customers with information that helps to improve their product or service.
   • To help Storbie Customers to understand which Marketplaces are referring orders to their Storbie Customer Website and from what promotions.
   • To help Storbie Customers to understand the performance of their Storbie Customer Website.
   • Under some circumstances for Storbie Customers to calculate commission payments.
   • To give you a convenient and unified shopping experience.

   Information Storbie collects from Storbie Customer Shoppers for its own use

   • When you browse a Storbie Customer Website, Storbie collects information about the pages you are accessing and the products you are viewing and purchasing and stores this in an anonymised format that doesn’t contain your personal data. This anonymised information is stored in both Google Analytics and our own database systems.

   What is the purpose of collecting this information?

   • To monitor system performance and improve Storbie’s service.
   • To understand, respond to and report on market trends.

5. What We Will Never Do With Your Personal Data

   Storbie provides aggregated page view and purchase information to 3rd parties such as its customers, on its blog, in its newsletters and press releases. This information is anonymous, aggregated, and will never contain your personal data or a way for anyone to identify your personal activity.

   We will never share your personal details to 3^rd parties except specified in this document unless:

   • We get your consent.
   • We are required to by law.

6. Automated Decision-Making and Profiling

   The laws of some jurisdictions require that we tell you if our systems conduct any processing, including profiling, which produces a decision that is completely automated and produces legal effects concerning you or similarly significantly affects you.  We do not consider that any of the automated decision-making that our system conducts fits this criteria. 

   Like all online services, we do undertake necessary automated decision-making and profiling in our system to make setting up and providing our services efficient and accurate, such as pricing (if you elect certain Storbie functionality the system will automatically decide to price and bill you), payment, debt tracking, debt recovery, website hosting, goods tracking, inventory management, invoicing & ordering. If you wish our staff to review a decision taken by our system we are prepared to do so.  See below under the heading ‘Who Is Your Data Controller?’ for details of how to contact us to request this.

   We also conduct profiling for our general business purposes such as customer churn prediction and lead analysis. Under some circumstances we may take automated action based on this analysis. You can choose to object to this. See below under the heading ‘Who Is Your Data Controller?’ for details of how to contact us regarding this.

7. Data Retention

   In general, we will continue to use and store archived copies of personal data for legitimate business purposes and to comply with the law, except when we receive a valid erasure request.

   If you are a Storbie Customer and you fully delete a Storbie Customer Website that you own, or cease the required payments for that site, then that site will be purged pursuant to our standard processes.  We will continue to store anonymous or anonymised information, such as usage statistics and other information about deleted Storbie Customer Websites, without identifiers, in order to improve our services.

8. What Rights Do You Have Over Your Personal Data?

   • Information: You are entitled to know a range of information about your personal data such as what we collect about you, how we use it, who we share it with, what legal grounds we rely on, how to exercise your rights etc.  This privacy notice gives this information.
   • Access: You are entitled to know what personal data we hold about you at any time. (If you write to, email or phone us and ask to see this information, it is known as a ‘Subject Access Request’ or ‘SAR’ for short). When we receive your request, we will send you a form to fill in, along with identity checks. If you do not return the form and/or answer our phone calls to verify you have made this request, we will not be able to deal with your request.
   • Accuracy/ Rectification: You can check that the personal data that we hold is accurate, or to let us know of any changes to your personal data. We always try to ensure that the information that we hold is accurate, up to date and relevant. If you have a Storbie Login, you can view and update some of your personal data such as your name and email address by visiting https://secure.storbie.com/account.
   • Deleting/ Erasure: You can ask us to delete some or all of your personal data in certain circumstances (e.g. we no longer need it), and we are obliged to delete it. We can refuse to delete that information if those circumstances don’t apply e.g. we still need it to supply you with Storbie services.
   • Complain: If you think we are using or processing your personal data in a way that is not consistent with this privacy notice or with the law, you can lodge a complaint with your local privacy regulator.  We would always prefer you to contact us first though, to see if we can answer your concerns.

   You can exercise any of these rights by contacting us as set out below under ‘Who Is Your Data Controller?’ below.

9. Residents of the European Economic Area (“EEA”)

   If you are located in the EEA, you have certain additional rights under European law regarding your personal data, including the right to request deletion, the right to data portability, and rights to object to or limit its use. To exercise these rights, see ‘Who Is Your Data Controller?’, below.

   In addition, if you are located in the EEA we must ensure that any international transfers of data comply with European laws.  Our infrastructure providers are both Privacy Shield certified, and transfers to and from New Zealand are legal due to the adequacy decision that New Zealand holds from the European Commission.  See below under the heading ‘Where does Storbie store data?’.

   Under European law we are also required to tell you the legal grounds we rely on to process your information.  We generally process your personal data in order to fulfil contracts we might have with you (for example if you set up a Storbie Customer Website), or otherwise to pursue our legitimate business interests, unless we are required by law to obtain your consent (such as to contact you with marketing material).

10. Who Is Your Data Controller?

    Storbie Limited is the data controller for the personal data collected from Storbie Customers and Storbie Partners. Storbie is not the data controller in respect of the personal data belonging to Storbie Customer Shoppers - you should contact the Storbie Customer using the details specified in the relevant Storbie Customer Website privacy policy.

    You can contact Storbie to exercise any of your rights or if you feel that we are not complying with the terms of this privacy notice by emailing privacy@storbie.com.

11. Where Does Storbie Store Data?

    Storbie’s hosting providers, including the database systems that store your personal data are Microsoft Azure and Amazon Web Services in Australia & the USA. Storbie is headquartered in New Zealand and your personal data may be transferred there from time to time for legitimate business purposes necessary for providing our and our customer’s services to you. 

12. Updates To This Privacy Policy

    This Privacy Policy was updated in May 2018 and it replaces any previous privacy notice we may have provided to you.  We do keep our privacy notice under regular review, but we will email our customers regarding any significant changes. If you have any questions, please do contact us through emailing privacy@storbie.com.

13. Definitions

    • Anonymous User: You are an Anonymous User if you are browsing Storbie’s sites without logging in with a Storbie Login.
    • Storbie Login: A username and password used to identify yourself when using a Storbie Site.
    • Authenticated User: A user that has logged into a Storbie Site themselves using a Storbie Login.
    • Storbie Customer Website: A website hosted by Storbie that represents a Storbie Customer business.
    • Storbie Customer: Someone who has back-office administrator access to a Storbie Customer Website through a Storbie Login.
    • Storbie Customer Website Owner: The person who is configured as the owner of a Storbie Customer Website. Unless specified otherwise, this will be the person who initially created the website.
    • Storbie Customer Shopper: Anyone who accesses a Storbie Customer Website who does not have back-office administrator access.
    • Storbie Marketplace Website: A type of Storbie Customer Website which aggregates products and other information from multiple Storbie Shop Websites into a unified shopping experience. The business conducted via a Storbie Marketplace Website is a Marketplace.
    • Storbie Partner: A 3^rd party organisation that builds, supports, sells or markets Storbie Customer Websites to Storbie Customers.
    • Storbie Shop Website: A type of Storbie Customer Website which displays products, services and other information, & optionally offers those products or services for sale over the internet. This includes Marketplace Listings which are mini business websites that are sometimes created by Storbie Marketplace Websites.
    • Storbie Site: A website on the storbie.com domain such as www.storbie.com, secure.storbie.com, account.storbie.com and my.storbie.com.
    • Storbie Supplier Website: A type of Storbie Customer Website which supplies product metadata to Storbie Shop Websites and sometimes fulfils orders on behalf of those shops. The business conducted via a Storbie Supplier Website is a Supplier.

Opting in to receive emails from Storbie

Keep up to speed with ecommerce

If you check this box you will receive email from Storbie relating to:

• General ecommerce news and advice
• Storbie product feature updates

If you choose to 'Include ecommerce related offers from 3rd parties' then you will also receive

• Updates and offers from 3rd parties relating to running an ecommerce store

Be part of our shopping community

If you check this box you will receive email from Storbie relating to:

• Offers and promotions from Storbie stores

Opting out

After opting in to receive the above information, you will be able to easily opt out again by clicking on the unsubscribe link that will be included at the bottom of all marketing emails sent to you. You will also be able to opt out at any time by emailing privacy@storbie.com.