You are an Anonymous User if you are browsing a Storbie Site on the storbie.com domain such as www.storbie.com or secure.storbie.com without logging in with a Storbie Login.
Storbie collects anonymous and anonymised information about which pages you are visiting on a Storbie Site. This information is stored in Google Analytics and our own back end systems.
In addition, if you fill in a form on a Storbie Site or contact us in another way such as via a phone call or email, then you may provide us with your personal data. We may store this in our back-end systems, such as our Customer Relationship Management and Support systems.
One way we collect information is by using cookies.
Most modern browsers allow you to accept or reject cookies in the browser’s settings, however if you reject cookies our websites and services may not work correctly under certain circumstances.
Additionally, most advertising networks offer you the option to opt out of targeted advertising. See http://www.aboutads.info/choices or http://www.youronlinechoices.com for more information.
Here are some links that might assist you to change the cookie settings in your browser:
Storbie collects the same information from Storbie Customers as an Anonymous User of Storbie Sites. In addition, we collect the following information:
Storbie uses various 3rd party organisations who act as Storbie’s sub-processors to provide our service to you such as payment, point of sale and shipping providers. Storbie will share your personal data with those providers to provide these services to you.
Storbie works with Storbie Partners who provide and support Storbie Customer Websites on our behalf. If you indicate to us that you would like to work with one of these 3rd parties (either via a Storbie Site, by email or on a phone call) we will pass your name, email and phone number on to them.
In addition, if you enable any integration services in your Storbie Customer Website, such as via an API, then any 3rd party organisation that you provide an access key to will be able to use that service to retrieve you and your shopper’s personal data.
When you request for your Storbie Customer Website to connect with a Storbie Supplier Website or Marketplace, then a notification is sent to that site which contains the name and email address of the Storbie Customer Website's owner.
When you connect with a Storbie Supplier Website, Storbie will share with the owner of the relevant Storbie Supplier Website which specific products you have chosen to connect with.
When you connect with a Storbie Marketplace Website, Storbie will share with the owner of the relevant Storbie Marketplace Website the details of products that your Storbie Customer Website is displaying in that Marketplace.
Storbie will share statistics about your Storbie Customer Website with Marketplaces and Suppliers such as total page hits, order counts and purchase value. These statistics will be filtered to only those that are relevant to the products and other assets, such as images, that are from or displayed in their site and will not contain any of your shopper’s personal data unless you have configured that Supplier to fulfil orders on your behalf.
A Storbie Customer Shopper is anyone who accesses a Storbie Customer Website who does not have back-office administrator access (e.g. to view the website and buy products or services).
When you browse a Storbie Customer’s Website, Storbie collects anonymous and anonymised information about the pages you are accessing and the products you are viewing and purchasing and stores this in an anonymous or anonymised format that doesn’t contain your personal data. This information may be displayed to Storbie Customers.
In addition, Storbie collects and stores non-anonymous personal data during the checkout process such as your name, phone number, email address and contact and delivery address.
When you pay for an order using a 3rd party payment provider, you share with them your payment details such as your credit card number. Under this circumstance, Storbie collects and stores information about the transaction, such as the amount of payment and the transaction number, however your complete credit card number is never stored in Storbie’s systems. Some payment providers require Storbie to pass on your checkout details such as your name, email address and contact and delivery address information and, in these cases, we pass this information to them.
A Storbie Marketplace Website displays products and other information aggregated across a number of other Storbie Customer Websites. When you click through to a Storbie Customer Website from a Storbie Marketplace Website:
Storbie Marketplaces Websites are provided with aggregated information on the time and value of page views and orders across Storbie Customer Websites that you interact with after clicking through from that Storbie Marketplace Website.
Storbie Marketplace Websites are never provided with information that can identify you, your personal data or the details of your individual orders unless you specifically provide it to them, for example by filling in a form on their site.
Some Storbie Customer Websites work with 3rd party sub-processors and suppliers when fulfilling your order and may configure Storbie’s system to pass some or all your information that you enter during the checkout process from that Storbie Customer Website on to those 3rd parties for the purpose of fulfilling your order.
We collect this information to:
Storbie provides aggregated page view and purchase information to 3rd parties such as its customers, on its blog, in its newsletters and press releases. This information is anonymous, aggregated, and will never contain your personal data or a way for anyone to identify your personal activity.
We will never share your personal details to 3rd parties except specified in this document unless:
The laws of some jurisdictions require that we tell you if our systems conduct any processing, including profiling, which produces a decision that is completely automated and produces legal effects concerning you or similarly significantly affects you. We do not consider that any of the automated decision-making that our system conducts fits this criteria.
Like all online services, we do undertake necessary automated decision-making and profiling in our system to make setting up and providing our services efficient and accurate, such as pricing (if you elect certain Storbie functionality the system will automatically decide to price and bill you), payment, debt tracking, debt recovery, website hosting, goods tracking, inventory management, invoicing & ordering. If you wish our staff to review a decision taken by our system we are prepared to do so. See below under the heading ‘Who Is Your Data Controller?’ for details of how to contact us to request this.
We also conduct profiling for our general business purposes such as customer churn prediction and lead analysis. Under some circumstances we may take automated action based on this analysis. You can choose to object to this. See below under the heading ‘Who Is Your Data Controller?’ for details of how to contact us regarding this.
In general, we will continue to use and store archived copies of personal data for legitimate business purposes and to comply with the law, except when we receive a valid erasure request.
If you are a Storbie Customer and you fully delete a Storbie Customer Website that you own, or cease the required payments for that site, then that site will be purged pursuant to our standard processes. We will continue to store anonymous or anonymised information, such as usage statistics and other information about deleted Storbie Customer Websites, without identifiers, in order to improve our services.
You can exercise any of these rights by contacting us as set out below under ‘Who Is Your Data Controller?’ below.
If you are located in the EEA, you have certain additional rights under European law regarding your personal data, including the right to request deletion, the right to data portability, and rights to object to or limit its use. To exercise these rights, see ‘Who Is Your Data Controller?’, below.
In addition, if you are located in the EEA we must ensure that any international transfers of data comply with European laws. Our infrastructure providers are both Privacy Shield certified, and transfers to and from New Zealand are legal due to the adequacy decision that New Zealand holds from the European Commission. See below under the heading ‘Where does Storbie store data?’.
Under European law we are also required to tell you the legal grounds we rely on to process your information. We generally process your personal data in order to fulfil contracts we might have with you (for example if you set up a Storbie Customer Website), or otherwise to pursue our legitimate business interests, unless we are required by law to obtain your consent (such as to contact you with marketing material).
You can contact Storbie to exercise any of your rights or if you feel that we are not complying with the terms of this privacy notice by emailing firstname.lastname@example.org.
Storbie’s hosting providers, including the database systems that store your personal data are Microsoft Azure and Amazon Web Services in Australia & the USA. Storbie is headquartered in New Zealand and your personal data may be transferred there from time to time for legitimate business purposes necessary for providing our and our customer’s services to you.